98% of claims are resolved, many times on the courthouse steps, and only 2% reach a verdict. Most
of the expense related to a claim is expended during discovery, through
the hiring of experts and at trial. ADR Options recognizes these facts
and seeks to resolve claims in an equitable and cost effective manner.
We take great pride in our customer
service. This includes the prompt scheduling of your case, regular feedback
on the status of your case, and hassle free billing. If we do not meet
your specific needs on any case, the next case is absolutely FREE. This
is our way of guaranteeing we meet your standards.
and Features of ADR Options
There are significant cost savings
in legal expense and transaction costs by resolving a claim promptly.
Carriers are also able to reduce their open claims inventory.
ADR Options neutrals are former
judges and accomplished attorneys. They are experienced mediators and
arbitrators who can help you resolve your dispute in a professional manner.
We guarantee customer satisfaction on your terms. If you are not satisfied with our service on any specific claim, we will accept the next case without charge.
A claim can be resolved through
ADR Options regardless of whether a suit has been filed. In fact, the
greatest savings are achieved by resolving a claim before a lawsuit is
ADR Options proceedings are
held in private and the press does not have access to your proceeding.
parties decide all aspects of a claim:
a) type of proceeding
b) arbitrator or mediator
c) date, time and place
Our prices are considerably below the cost involved in bringing and defending
a claim. These fees are set forth in our Fee Schedule. Settlement Days
are available to resolve many claims in a full or half day format.
ADR Options can be used to resolve all civil disputes including: Personal Injury, Underinsured and Uninsured Motorist, Property, Casualty and General Liability, Professional Liability, Commercial, Employment, Insurance Coverage, Workers’ Compensation, Contract and Family Law matters.
is a non-binding attempt to resolve or narrow a dispute with the assistance
of an ADR Options mediator. These mediations can be scheduled quickly
and in the vast majority of mediations, the dispute is resolved. Mediation discussions are privileged. 48 Pa.C.S.A §5949.
A mediation should be scheduled when the parties agree. The process
of investigating and evaluating a claim usually should be completed
prior to a mediation.
The mediation should be attended by the parties to the dispute. An attorney
is not required at a mediation. However, the parties are usually represented
by counsel. The persons attending the mediation should have settlement
authority or be able to contact a person with settlement authority.
Prior to the conference, each party should prepare a mediation memorandum
stating the facts that give rise to liability and a statement of the
damages. All pertinent backup materials should be attached and legible.
These materials should be presented to the mediator and all involved
parties 7 business days before the mediation. This will help the mediator
conduct a more efficient mediation by becoming familiar with the facts
and the law prior to the mediation.
may begin the proceeding by discussing the process and the mediator’s
role in the process. The mediator may also ask questions based on his
review of the mediation memoranda. The parties are given an opportunity
to clarify and augment their mediation memoranda. Next, the mediator
will privately meet with each side to discuss a possible solution to
The mediator will discuss the case’s strengths and weaknesses
privately with each side. The mediator will only relay information to
opposing parties with the approval of the party offering the information.
After all settlement discussions have been conducted, and if agreed to and strongly requested by all of the parties, the mediator may make a recommendation for settlement. In general, we dissuade our mediators from prematurely putting settlement values on cases, and only doing so if all parties agree a value assessment will aid settlement.
In general, we highly recommend this form of arbitration. See the ADR
Options Rules of Procedure. This is a form of arbitration where the
parties agree beforehand to limit the award to a pre-set maximum and
minimum. These limits allow both plaintiff and defendant to limit their
risk as it pertains to the award.
High-low arbitration is most appropriate where the parties want to limit
their risk. Arbitrations may also be held to determine strictly the
liability in the case and in some cases the arbitration can be bifurcated.
The binding nature of an arbitration makes it advisable to use counsel
when evidence is presented.
The parties themselves determine the high-low parameters. ADR Options
will assist if requested. The parameters are not known by the arbitrator.
They are kept confidential by the parties, or are recorded and maintained
in a sealed envelope at our offices until the decision is rendered.
If the award is above the high parameter, the claimant receives the
high amount. If the award is below the low parameter, the claimant receives
the low amount. If the award is between the high and low parameters,
the claimant receives the actual award decided by the arbitrator.
High parameter $25,000
Low parameter $15,000
If the award is $40,000, the claimant receives $25,000
If the award is $10,000, the claimant receives $15,000
If the award is $20,000, the claimant receives $20,000
The arbitration is conducted in the same fashion as a non-jury trial
in the public courts. The arbitrator will explain the process. Opening statements are then made, followed by each
side presenting its case and the arbitration concludes with each side’s
An arbitration is a binding hearing that is very similar to a non-jury
trial in the public courts. The ADR Options Rules of Procedure and the
relevant federal or state laws govern the procedural and substantive elements
of an arbitration. These rules may be changed with the agreement of all
parties. We highly recommend the high-low arbitration format discussed
earlier when using arbitration. An unbounded arbitration places NO limits on the arbitrator.
Each side makes their final offer and demand. The case is then argued based
on ADR Options Rules of Procedure. The arbitrator then chooses either the
demand or offer without modification. This process is intended to discourage
extreme positions in a case.
UNINSURED MOTORIST (UM) & UNDERINSURED
These arbitrations are governed by the terms of the insurance policy and
the law of the appropriate jurisdiction. The arbitration may be conducted
by either one arbitrator or a panel of three arbitrators. See ADR Options
Rules of Procedure for a more detailed description of our UM/UIM arbitration
MOCK JURY TRIAL / JURY TRIAL
Please go to the Mock Trials page.
PROCEEDINGS BY MAIL
Parties may submit memoranda containing the facts, their legal theories
and their documentary evidence to a neutral. The neutral provides either
a binding or non-binding decision within the timeframe requested by the
parties. The written agreement of the parties is necessary for the decision
to be binding.
CASE EVALUATION SERVICE
An ADR Options judge or attorney will review your case and discuss their
findings and recommendations, if requested. They may also help you prepare
for trial or arbitration.
We will provide consulting services to help implement an effective ADR program.
Some of the topics include deciding which cases are appropriate, when they
are appropriate and matching the suitable ADR process to the claim.